FAQs
I JUST ORDERED. WHEN WILL IT ARRIVE?
Our products are produced on demand so it depends. All items usually get shipped less than 24-48 Hrs after you order. Once we ship your order, it should arrive in a few days (United States) or a few weeks (everywhere else),. We’ll send you an email when it ships. If you're unsure, check the order lookup page or email us. We're happy to clear things up. If your order hasn’t arrived in the estimated delivery times, please get in touch with our support team at shopbazzola@gmail.com
I ORDERED 2 ITEMS; WHY DID I ONLY RECEIVE ONE?
Since we are not like any of the other companies around, hence "Chargemax", when you order multiple items at a time they will be shipped separately. You may receive one item before the next. So don't panic if you don't receive all your items at once…they will get to you!
WHAT DOES BEING PROCESSED MEAN?
We have received your order and are Processing/ quality checking and preparing your order for shipment. If your order has been processed for more than two days, then the time is out of stock, and we are awaiting the arrival of more.
I PLACED AN ORDER, BUT I DIDN'T RECEIVE A CONFIRMATION EMAIL...WHAT'S GOING ON?
Kindly check your SPAM folder to see if your confirmation email was sent there.
OH NO, I MESSED UP MY SHIPPING ADDRESS AND/OR SHIRT SIZE! CAN I CHANGE IT?
If this happens to you, email us as soon as you can, and we MIGHT be able to take care of it. However, we can't make any promises.
I DON'T HAVE A TRACKING NUMBER; WHEN WILL I GET IT?
You will get a tracking number once your order ships, and you will get an email when your order ships! U.S. orders will be shipped via USPS (USA ONLY) with tracking numbers. INTERNATIONAL orders will be fulfilled from our overseas fulfillment centers.
BUT WAIT, MY TRACKING NUMBER DOESN'T WORK...ARE YOU GUYS A SCAM?
No, we are not a scam. If your order has just shipped, please allow some time for the shipment status to display correctly on the USPS tracking site. Thank you for ordering from Chargemax
WHAT’S YOUR REFUND/EXCHANGE POLICY?
If there’s something wrong with your order ( defective product), return it to us within 15 days of delivery, and we’ll be happy to issue a refund or replacement.
1. General Information
Q: What is the 1080P Full Camera Charger?
A: The 1080P Full Camera Charger is a dual-purpose USB wall charger that functions as a mobile charger and a hidden security camera. It records 1080P HD video while charging your device.
Q: Can it record in low light or at night?
A: The camera has night vision capabilities, allowing it to capture clear video even in low-light conditions.
Q: Does it look like a regular charger?
A: It is designed to look like a standard USB wall charger, making it discreet and unnoticeable.
2. Video Recording & Storage
Q: What resolution does the camera record in?
A: The camera records in full HD 1080P resolution, providing clear and detailed video footage.
Q: How does the motion detection feature work?
A: The camera starts recording automatically when it detects movement, ensuring that it captures essential moments while saving storage space.
Q: Do I need an SD card to record?
A: Yes, the camera requires a microSD card (not included) to store recorded footage.
Q: What is the maximum SD card capacity it supports?
A: The camera supports SD cards up to 128GB for extended recording.
3. Charging & Power
Q: Can I use this device to charge my phone while it records?
A: Yes, it functions as a normal USB charger, allowing you to charge your mobile device while recording at the same time.
Q: Does it require batteries?
A: No, the device is powered directly by plugging it into a wall socket, ensuring continuous operation without the need for battery replacements.
Q: Can it be used while plugged in continuously?
A: Yes, since it operates through direct power, you can leave it plugged in for continuous recording.
4. Installation & Setup
Q: How do I set up the camera?
A: Simply insert a microSD card, plug the charger into a power outlet, and it will start recording automatically when motion is detected.
Q: Do I need WiFi to use the camera?
A: No, this camera records directly onto the SD card and does not require a WiFi connection to function.
Q: How do I view the recorded videos?
A: You can view the videos by removing the SD card and inserting it into a computer or using a card reader on your mobile device.
5. Privacy & Security
Q: Is the camera detectable by others?
A: No, the camera is designed to be discreet and looks like a regular USB charger, making it difficult to detect.
Q: Will the motion detection record continuously?
A: No, it only records when movement is detected to conserve storage space and avoid unnecessary recordings.
Q: Is it legal to use this camera?
A: The legality of using a hidden camera varies by location. Please ensure you comply with local laws and regulations before using it.