FAQs
1. What is ChargeMax?
ChargeMax is an online store that sells charger-style security recording devices and related accessories. We aim to provide clear product information, secure checkout, and responsive customer support.
2. How long does order processing take?
Order processing times are listed on our Shipping Policy page. You will receive a confirmation email after placing your order, and a shipping confirmation email once your order has been dispatched.
3. How long does delivery take?
Estimated delivery times vary by destination and carrier. The most current delivery information is shown on our Shipping Policy page and may also be displayed at checkout.
4. Will I receive tracking information?
Yes. If tracking is available for your shipment, tracking details will be sent to the email address used at checkout after your order has been dispatched.
5. What is your return policy?
Our return terms are listed on our Refund Policy page. Please read that page carefully before purchasing. If your order arrives damaged, defective, or incorrect, contact our support team as soon as possible so we can review the issue.
6. How do I contact customer support?
If you have any questions about your order, product details, shipping, or returns, please contact us through the Contact page on this website. We aim to respond as quickly as possible during our listed support hours.
1. General Information
Q: What is the 1080P Full Camera Charger?
A: The 1080P Full Camera Charger is a dual-purpose USB wall charger that functions as a mobile charger and a hidden security camera. It records 1080P HD video while charging your device.
Q: Can it record in low light or at night?
A: The camera has night vision capabilities, allowing it to capture clear video even in low-light conditions.
Q: Does it look like a regular charger?
A: It is designed to look like a standard USB wall charger, making it discreet and unnoticeable.
2. Video Recording & Storage
Q: What resolution does the camera record in?
A: The camera records in full HD 1080P resolution, providing clear and detailed video footage.
Q: How does the motion detection feature work?
A: The camera starts recording automatically when it detects movement, ensuring that it captures essential moments while saving storage space.
Q: Do I need an SD card to record?
A: Yes, the camera requires a microSD card (included) to store recorded footage.
Q: What is the maximum SD card capacity it supports?
A: The camera supports SD cards up to 128GB for extended recording.
3. Charging & Power
Q: Can I use this device to charge my phone while it records?
A: Yes, it functions as a normal USB charger, allowing you to charge your mobile device while recording at the same time.
Q: Does it require batteries?
A: No, the device is powered directly by plugging it into a wall socket, ensuring continuous operation without the need for battery replacements.
Q: Can it be used while plugged in continuously?
A: Yes, since it operates through direct power, you can leave it plugged in for continuous recording.
4. Installation & Setup
Q: How do I set up the camera?
A: Simply insert a microSD card, plug the charger into a power outlet, and it will start recording automatically when motion is detected.
Q: How do I view the recorded videos?
A: You can view the videos by removing the SD card and inserting it into a computer or using a card reader on your mobile device.
5. Privacy & Security
Q: Is the camera detectable by others?
A: No, the camera is designed to be discreet and looks like a regular USB charger, making it difficult to detect.
Q: Will the motion detection record continuously?
A: No, it only records when movement is detected to conserve storage space and avoid unnecessary recordings.
Q: Is it legal to use this camera?
A: The legality of using a hidden camera varies by location. Please ensure you comply with local laws and regulations before using it.